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Doneven Ventures LLC d/b/a DV Technologies

AI AND CALL RECORDING DISCLOSURE

Allocation of responsibility for AI features, call recording, messaging, and related risks

Version 1.0 | Effective Date: January 1, 2026 | Last Updated: January 1, 2026

This document is informational and is not legal advice. Consult your own counsel. It is incorporated into the Terms of Service and referenced from the Acceptable Use Policy, Order Form, and product pages that describe AI or call recording.

PART 1 | FOR OUR CUSTOMERS

1.1 What the AI in this platform does

The Services use artificial intelligence for the functions below. Human review is the default design.

Call transcription. Converts a recorded call into text. You review.

Call summarization. Produces a short summary of the conversation. You review.

Intake field extraction. Pulls name, address, scope, budget, and similar fields from a transcript. You confirm before the lead advances.

Call quality-assurance scoring. Compares the transcript against an intake checklist and flags gaps. You review.

Instant Response drafting. Drafts a reply to an inbound message or missed call. You approve before send (default).

Autonomous sending. Sends the reply without individual approval. Off unless you enable it.

Content assistance. Drafts task names, scope descriptions, and similar copy. You review.

Master Contract Generator. Reformats a document you upload for visual consistency. You and your attorney review.

AI voice agent (when offered). Answers a missed call and conducts intake. You review the transcript afterward.

1.2 AI output can be wrong

Transcription mishears names, addresses, and numbers. Summaries drop details. Extraction can put the wrong value in the wrong field. Scoring can flag things that are fine and miss things that are not.

Treat every AI output as a draft prepared by a fast, occasionally careless assistant. Nothing the AI produces should go into a bid, a contract, a legal position, an employment decision, or a customer commitment without a human reading it against the source.

DV Technologies does not warrant the accuracy of any AI output. You are responsible for verification.

1.3 The contract generator does not review your contracts

The Master Contract Generator reformats a document you supply. It applies branding and layout and identifies fields that vary from job to job. It does not read your contract for legal sufficiency, enforceability, required disclosures, or contractor licensing compliance. DV Technologies is not a law firm and provides no legal advice.

Before you use any generated document with a customer: (1) read the generated output word for word against your source document; (2) have your attorney review it; (3) only then approve it as a master template. Your approval in the platform is your confirmation that you have done so.

1.4 Call recording (highest legal exposure)

Recording a phone call without proper consent is unlawful in many states and creates a private right of action with statutory damages. In California, Penal Code sections 632 and 632.7 provide for \$5,000 per violation. Every recorded call is a potential violation.

Federal law requires consent from at least one party. Many states require consent from every party. States generally treated as requiring all-party or heightened consent include California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Oregon, Pennsylvania, and Washington. State law changes. This list is a convenience, not legal advice. If a call crosses state lines, assume the stricter state's rule applies.

Your obligations if you enable recording:

  • Disclose at the top of every call, before any substantive conversation.
  • Stop if anyone objects. Offer to continue without recording.
  • Do not record calls likely to involve privileged or medical content.
  • Restrict internal access to recordings and transcripts to people with a business need.
  • Set a retention period you can defend. Default is twelve months. Shorter is usually safer.
  • Keep evidence of your disclosure practice.

DV Technologies provides tooling to help you disclose. We do not determine, verify, or take responsibility for your compliance. Under the Terms of Service you indemnify us against recording claims.

1.5 Texting and calling (TCPA)

If you use the platform to text or call, you are the sender. The Telephone Consumer Protection Act provides \$500 to \$1,500 per message in statutory damages.

Before you send: obtain and document prior express consent from each recipient; register your brand and campaign with carriers (A2P 10DLC) before sending at volume; honor STOP, UNSUBSCRIBE, END, QUIT, and CANCEL immediately and permanently; send only between 8:00 a.m. and 9:00 p.m. in the recipient's local time; never message a purchased, rented, or scraped list.

1.6 Autonomous AI

Autonomous sending means the platform composes and transmits a message without anyone reading it first. A message goes out under your business name and number. You are legally the sender of every one. An AI error becomes a communication with a customer before any human sees it.

If you enable it: start with a narrow rule set; review the outbound queue daily for the first month; ensure the message identifies itself as automated and offers a path to a person; never use it for price quotes, scheduling commitments, or terms of work. The same rules apply to any AI voice agent.

1.7 Your own team's data

Time tracking and job site check-in record when your people work and where they were when they checked in. The platform records location only at the moment someone taps to check in or out. There is no background tracking. You are responsible for telling your employees that this happens, in the form your state requires, and for not using the feature to monitor people outside working hours.

1.8 Using your data to improve AI

We may use your data to improve the models behind these features only if you separately opt in on your Order Form or in settings. If you opt in: data is de-identified first; we do not attempt to re-identify it; your content will not appear in or be recoverable from anything another customer sees; you can withdraw at any time, going forward. If you do not opt in, your data is used only to run your account.

PART 2 | SUGGESTED LANGUAGE FOR CALLERS AND CLIENTS

Adapt these with your counsel. They are starting points, not approved legal text.

Inbound call greeting:

"Thanks for calling [Company]. This call may be recorded and transcribed for quality and record-keeping. If you'd prefer we not record, just let me know and I'll turn it off."

Outbound call opening:

"Hi, this is [Name] with [Company]. Before we get started, I want to let you know this call may be recorded and transcribed for our records. Is that all right with you?"

If an automated assistant answers:

"You've reached [Company]. I'm an automated assistant and this call is being recorded and transcribed. I can take your information and have someone call you right back, or I can connect you with a person now."

First SMS to a new contact:

"[Company] here. Thanks for reaching out about your project. We'll follow up shortly. Reply STOP to opt out, HELP for help. Msg and data rates may apply."

Notice to field staff:

"When you check in or out of a job site in the app, the app records the time and your location at that moment. It does not track your location at any other time."

PART 3 | FOR INDIVIDUALS WHOSE INFORMATION IS IN THE PLATFORM

If a contractor you contacted uses the DV Operating System, your information may be stored, and your call with them may have been recorded and transcribed. That contractor, not DV Technologies, decides what happens to your information. We operate the software on their behalf.

To access, correct, or delete your information, or to object to a recording, contact the contractor directly. If you cannot reach them, email privacy@dvtechnologies.com and we will identify the responsible business or forward your request.

© 2026 Doneven Ventures LLC d/b/a DV Technologies. All rights reserved.

legal@dvtechnologies.com | [Principal Place of Business Address], California

This document is maintained by Doneven Ventures LLC d/b/a DV Technologies. It describes our practices and contractual terms. It is not a certification, an audit report, or legal advice.