Doneven Ventures LLC d/b/a DV Technologies

DV-MANAGED THIRD-PARTY SERVICES SCHEDULE

All-in-one billing for outside tools

Version 1.0 | Effective Date: January 1, 2026 | Last Updated: January 1, 2026

This Schedule governs the optional arrangement in which Doneven Ventures LLC d/b/a DV Technologies ("Company") contracts for, holds, and pays an outside software or service account on behalf of a Customer, and then bills Customer a single monthly amount for it. It is incorporated into the Master Services Agreement and any Order Form that elects one or more DV-Managed Services. Capitalized terms not defined here have the meaning given in the Master Services Agreement and Terms of Service.

1. WHAT A DV-MANAGED SERVICE IS

A DV-Managed Service is a third-party product that Company subscribes to in its own name and configures for Customer's use inside DV OS. Company is the account holder of record with the provider. Customer receives the use of that account through DV OS and through any logins Company issues to Customer's users.

A DV-Managed Service is not a Company product. Company does not build, host, or control it.

2. WHAT IT IS NOT

Platform telephony and payment processing are not DV-Managed Services under this Schedule. Company maintains platform accounts with its telephony and payment providers for all customers as part of the Services, and provisions numbers and payout connections from those accounts. Usage and pass-through charges for those platform accounts are handled under the Order Form, not this Schedule.

Where Customer already holds its own account with a provider, Customer connects that account itself and this Schedule does not apply to it.

3. ELECTION AND ELIGIBILITY

DV-Managed Services are available on the Custom / White-label plan tier and on any other tier where Company expressly agrees in an Order Form.

Customer elects a DV-Managed Service by identifying it on an Order Form, or by submitting a request inside DV OS. A request inside DV OS is an offer only. No DV-Managed Service begins, and no amount becomes payable, until Company confirms the monthly amount in writing (email is sufficient) and Customer accepts it. Amounts shown in DV OS before Company confirms are estimates and are not binding on either party.

4. FEES

Each confirmed DV-Managed Service carries a fixed monthly amount that includes the provider's charge to Company plus Company's service margin for procurement, account administration, configuration, and first-line support. Customer acknowledges that this amount is higher than the provider's own list price and agrees to it as a bundled service fee.

Company may change the monthly amount for a DV-Managed Service on thirty (30) days' written notice, including where the provider changes its pricing, where Customer's seat count or usage changes, or where usage-based charges exceed the assumptions in the confirmation. Where the amount is priced per user, seat, mailbox, license, or comparable unit, the monthly amount adjusts with Customer's actual count.

Usage-based provider charges that exceed the confirmed allowance are passed through to Customer at cost and invoiced in arrears. Company will identify any such pass-through on the invoice.

If Customer does not accept a change in amount, Customer may cancel the affected DV-Managed Service under Section 7, effective at the end of the then-current billing month.

5. COMPANY OBLIGATIONS

Company will: contract with the provider and keep the account in good standing while the DV-Managed Service is active; configure the account for use with DV OS; pay the provider directly; act as first-line support for questions about the account; and, on Customer's written request, tell Customer the identity of the provider and the plan level held.

6. CUSTOMER OBLIGATIONS AND ACKNOWLEDGEMENTS

Customer will comply with the provider's acceptable use and other end-user terms as they apply to Customer's use, and Customer's use of a DV-Managed Service is subject to those terms. Customer will not resell, sublicense, or share access to a DV-Managed Service outside its own workforce and authorized users.

Customer acknowledges that: Company is a reseller and administrator, not the provider; the provider sets the functionality, availability, and terms of its own service; and Company gives no warranty in respect of any DV-Managed Service beyond the administrative obligations in Section 5. Section 5.3 of this Schedule does not create any support obligation on the provider toward Customer.

Company's liability arising out of or relating to a DV-Managed Service is subject to the limitation of liability in the Master Services Agreement, and in no event exceeds the amounts Customer paid Company for that DV-Managed Service in the twelve (12) months before the claim.

7. CANCELLATION, TRANSITION, AND END OF TERM

Customer may cancel a DV-Managed Service on thirty (30) days' written notice, effective at the end of a billing month. Company may cancel a DV-Managed Service on thirty (30) days' written notice, or immediately where the provider terminates or materially changes its service, where required by law, or where Customer's use breaches the provider's terms.

On cancellation or on expiry or termination of the Master Services Agreement, Company will, at Customer's written request and where the provider permits it, cooperate for up to thirty (30) days to transfer the account or to export Customer's data from it. Customer is responsible for the provider's transfer charges and for the provider's fees from the transfer date. Company may charge its hourly rate for transition work beyond four (4) hours.

Where the provider does not permit an account transfer, Company will export the data available to it and provide it to Customer in a reasonable machine-readable format, and Customer will need to open its own account with that provider.

Amounts already invoiced for a completed or in-progress billing month are not refundable. Where an outside provider bills Company on an annual commitment for a DV-Managed Service elected by Customer, Company will disclose that commitment before the DV-Managed Service begins, and Customer remains responsible for the balance of that commitment if Customer cancels early.

8. DATA PROTECTION

Where a DV-Managed Service processes personal information, the provider is a subprocessor of Company and is listed on the Subprocessor List, and the Data Processing Addendum applies to that processing. Company will bind each such provider to written terms no less protective than those in the Data Processing Addendum. Customer's instructions for that processing are given through the Master Services Agreement and the Data Processing Addendum, not through the provider directly.

Company does not obtain consents on Customer's behalf. Where a DV-Managed Service records calls, transcribes conversations, or sends messages to Customer's contacts, Customer remains responsible for the consents and disclosures described in the AI and Call Recording Disclosure and in the Order Form.

9. NO AGENCY BEYOND PROCUREMENT

Company acts as Customer's procurement and administration agent only for the limited purpose of holding and paying the accounts elected under this Schedule. Nothing in this Schedule makes Company a party to any contract between Customer and a provider, or makes Customer a party to the contract between Company and a provider.

10. TAXES

Monthly amounts are exclusive of sales, use, and comparable transaction taxes. Customer is responsible for such taxes on DV-Managed Services, other than taxes on Company's income.

Contact: legal@dv-technologies.com

© 2026 Doneven Ventures LLC d/b/a DV Technologies. All rights reserved.

legal@dv-technologies.com | [Principal Place of Business Address], California